Although the hosting service offered by the different companies is more or less the same, every provider has a personalized platform with its own modifications and ways to execute specific things. In such a situation, a comprehensive knowledge base will be exceptionally useful both for persons with no past experience and for technically practiced individuals who will ultimately find out how certain operations are carried out, but will lose some time in the meantime. The aim of such a knowledge base is to make the service fast and simple to use, saving users lots of time and energy. The end result is more gratified clients, since they can quickly find the information they are seeking, and less work for the help desk support team, because usually the majority of the inquiries and difficulties that customers have got are already listed in the knowledge base. Given that the articles are properly written and encompass more things, you’ll be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

If you purchase a cloud hosting plan through us, you’ll be able to access our detailed online help documentation where you will find information about de facto everything related to our web hosting services. The topics cover anything from how to create an email account on your smart phone, to how to do different things using an .htaccess file. The articles themselves are written in a simple-to-understand manner and offer exhaustive guidelines on how to do a certain operation within your Hepsia Control Panel. You can also find information that’s not directly connected to Hepsia, for instance one that concerns online apps on your PC. The whole list of articles will be located in the Control Panel’s Help section, but the ones that are related to a given section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you will be able to find out pretty much everything about your account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers feature an extensive online article repository where you can find any info that you may need about our hosting services or about the Hepsia Control Panel that we’re using. We’ve compiled it based on the feedback that we have received from our customers through the years and, as a result, our articles touch upon particular issues that you may confront and offer the most efficient way to resolve them, for example getting a 500 Internal Server Error message or not being able to send emails from your personal computer even though you have the correct SMTP server settings. The articles are available in each single Control Panel section and you can consult them whenever you need. They can help you widen your knowledge not only about our platform, but also about the hosting sphere in general, as they contain comprehensive guides and general info such as what file permissions or cron jobs are.