If you get your own web server, you shall have more flexibility as to what you are able to install and run when compared to a shared Internet hosting account. With a shared service, you've got access simply to your own account, thus you're not able to install server-side software. Even though this is not a problem for most script-driven applications, there are a few that have specific requirements and need specific software to be present on the hosting server either for some additional features or for them to work at all. If you have practical experience, you'll not have any issues to run the hosting server, but if you do not, you may simply not have the capabilities to manage everything and use the script apps you want. If that is the case, you could use our Installation & Troubleshooting upgrade, which means that our system administrators can set up everything for you and aid you with any problems that you might come across.

Installation and Troubleshooting in VPS Servers

The upgrade is available with all VPS server plans we offer and you are able to add it either during the signup or anytime later on using your billing Control Panel. It comes with one hour of custom work on your hosting server, so our admins can easily assist you with software installation or setup. They'll also troubleshoot any piece of software you have already installed if it doesn't work, so you'll not have to waste time to figure out what's wrong since they can aid you in a very quick and expert way. Because this is a one-time upgrade, you could get it just if you need it and if a certain task takes less time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is useful if you cannot do something yourself or in case you have our Managed Services upgrade, but the thirty minutes of custom work it includes are not enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

You can take advantage of our service at any time in case you have a dedicated server from us and you'll be able to add it to your plan with only a couple of mouse clicks. If you need some custom work on the server immediately, for example, you can obtain the upgrade alongside the plan during the signup process, or you'll be able to acquire it through your billing area if you need support at some point afterwards. The Installation & You with any task that you can't perform on your own for one reason or another - install a script, set it up or troubleshoot it. In this way, you'll be able to concentrate on building your Internet sites without wasting time on server maintenance or software issues as our skilled staff will take care of these things for you. You could add the upgrade as many times as you need it and in case some time is left, it shall be listed inside your billing Control Panel, so you can use it when you need it again.